Kia Carnival Forum banner

Android Auto keeps disconnecting

7K views 38 replies 18 participants last post by  RoboPop 
I was having the same problem as you. It was the same problem I had on my Sedona. After having the dealer look at it, they said they noticed I was using an off brand cable and that I should be using a Samsung cable. They asked me to try it and if that did not work, to bring it back and they would look into the issue further. It sounded absolutely ridiculous to me as I used the same off brand cable in my wife's Genesis and NEVER had a disconnect issue. In the 6 months since I purchased a Samsung cable to use with my Samsung phone, there have only been two times where it disconnected and immediately after unplugging and then plugging back in, the connection was stable. I was stunned that it actually worked.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top