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Discussion Starter · #1 ·
I ordered a Carnival SX 3 months ago. End of April. Still don't have it. Dealer has no answers. Kia Canada customer service has zero answers. This is insane.
 

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2022 EX+
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I walked into a local dealer last night and bought the last LX+ in stock in the Ottawa area at the moment, delivery is scheduled for Tuesday. There is two black SX's in stock at local dealers to me at the moment. I would cancel your order and find one that's in stock before they are gone.
 

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I walked into a local dealer last night and bought the last LX+ in stock in the Ottawa area at the moment, delivery is scheduled for Tuesday. There is two black SX's in stock at local dealers to me at the moment. I would cancel your order and find one that's in stock before they are gone.
***EX+ im still getting use to these kia trim levels lol
 

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2022 Kia Carnival SX
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I ordered a Carnival SX 3 months ago. End of April. Still don't have it. Dealer has no answers. Kia Canada customer service has zero answers. This is insane.
I have yet to see anyone who has placed a factory order in 2021 actually take delivery.
 

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Discussion Starter · #6 ·
I walked into a local dealer last night and bought the last LX+ in stock in the Ottawa area at the moment, delivery is scheduled for Tuesday. There is two black SX's in stock at local dealers to me at the moment. I would cancel your order and find one that's in stock before they are gone.
Every dealer I call that shows an SX on the website says the units are sold. Unreal how long this is taking.
 

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Every dealer I call that shows an SX on the website says the units are sold. Unreal how long this is taking.
Was sitting in one that's available last night, it wasn't black I was mistaken it was thunder grey. The other one in town here is black I confirmed availability last week.

The ones in stock aren't lasting long, when I finally found an EX+ in stock I jumped on it. Not excited about the colour though...considering getting it wrapped.
 

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Discussion Starter · #9 ·
Was sitting in one that's available last night, it wasn't black I was mistaken it was thunder grey. The other one in town here is black I confirmed availability last week.

The ones in stock aren't lasting long, when I finally found an EX+ in stock I jumped on it. Not excited about the colour though...considering getting it wrapped.
Thank you, maybe I can convince the wife to take a 4 hour drive to Ottawa haha. Will keep calling around my area.
 

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Thank you, maybe I can convince the wife to take a 4 hour drive to Ottawa haha. Will keep calling around my area.
No worries, Donnelly Kia has the Black SX, and Aylmer Kia (across the bridge in Quebec) has the Thunder Grey SX. The dealers across the bridge can charge ON tax and they can do ON licensing as well. Some dealers will offer shipping to your door, I was quoted $700 for Hamilton to Ottawa when I was hunting.
 

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We ordered an SX in late June and had received a significant discount off the MSRP. We were told it was on the ship and would take two or three months tops. A month later, we got an email from the dealer informing us and all other customers who ordered a Carnival would now have to wait around six months due to chip shortage and wildfires. They claimed that not a single order had started production. We were on vacation so were planning on raising hell when we got back home. We could accept delays but we could not accept being lied to as we were specifically told that the car was already on it way. A few days after the first email we got another email later indicating that an SX in the exact colours we had purchased was magically acquired through a dealer trade and that it could be picked up on a first come first serve basis, the caveat being that you had to pay full MSRP. We're pretty sure this was actually the car we purchased back in June and that they didn't want to let it go to the customers who paid less than MSRP. After much back and forth we got a discount, although not as much as the original deal, and picked up the car today. Long story short, these dealers are snakes. You have to find a car that's physically in stock if you want it anytime this year.
 

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2022 Kia Carnival SX
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We ordered an SX in late June and had received a significant discount off the MSRP. We were told it was on the ship and would take two or three months tops. A month later, we got an email from the dealer informing us and all other customers who ordered a Carnival would now have to wait around six months due to chip shortage and wildfires. They claimed that not a single order had started production. We were on vacation so were planning on raising hell when we got back home. We could accept delays but we could not accept being lied to as we were specifically told that the car was already on it way. A few days after the first email we got another email later indicating that an SX in the exact colours we had purchased was magically acquired through a dealer trade and that it could be picked up on a first come first serve basis, the caveat being that you had to pay full MSRP. We're pretty sure this was actually the car we purchased back in June and that they didn't want to let it go to the customers who paid less than MSRP. After much back and forth we got a discount, although not as much as the original deal, and picked up the car today. Long story short, these dealers are snakes. You have to find a car that's physically in stock if you want it anytime this year.
Dealers really are the worst, but it seems like your Canadian dealers are the least worst. Have heard so many stories about Canadian dealers still offering discounts. You are lucky in the US to find a dealer who's still selling for full MSRP. Most are selling far above.
 

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Yeah we are lucky to have consumer laws here to protect us from having to pay above msrp in these situations. I got $500 off msrp, and no other bs fees at all. Just dropped off my old plates to Aylmer Kia for my Tuesday delivery. Noticed they got a second thunder grey SX in, it could be one that was ordered though who knows, they have 2 SX’s and 5 LX’s at the moment. It seems if you want LX or SX in Canada there is still a few around.
 

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2022 Kia Carnival SX
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It's funny, when grocery stores and gas stations artificially raise prices during supply shortages, it is called price gouging and is illegal, but when car dealers do it, it's called capitalism. :rolleyes:
 

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We’re put a deposit down on an EX+ and we’re provided with a VIN and informed that car was at the port, 4 weeks later and it’s still in transit.

Can/do dealers receive cars that are effectively sold, and use them for test drives for potential new clients? Part of me thinks this dealer won’t informed me straight away when it arrives and use it as a sales tool for others looking for the EX+ because it’s hard to find and seems like the sweet spot trim wise.
 

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We’re put a deposit down on an EX+ and we’re provided with a VIN and informed that car was at the port, 4 weeks later and it’s still in transit.

Can/do dealers receive cars that are effectively sold, and use them for test drives for potential new clients? Part of me thinks this dealer won’t informed me straight away when it arrives and use it as a sales tool for others looking for the EX+ because it’s hard to find and seems like the sweet spot trim wise.
I had the same concern. I didn't want the car we put a deposit on to be used for test drives because of the break in period. Last thing I wanted was other people testing 0-60 and testing the brakes on my future new car before it was broken in.
My dealer said they are not allowed to let other people test drive it, and once a deposit is put on a specific car/vin they put a "sold" sign on it and other than for per-delivery service and prep no one is allowed to drive/test drive it. Our car had less than 20 miles on it at delivery 6-7 were our test drive.
That said, I can't tell you if that is just the dealership's policy (Lev Kia in MA - they sell for MSRP and are very good to work with) or general rule/regulation in car sales.
 

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I had the same concern. I didn't want the car we put a deposit on to be used for test drives because of the break in period. Last thing I wanted was other people testing 0-60 and testing the brakes on my future new car before it was broken in.
My dealer said they are not allowed to let other people test drive it, and once a deposit is put on a specific car/vin they put a "sold" sign on it and other than for per-delivery service and prep no one is allowed to drive/test drive it. Our car had less than 20 miles on it at delivery 6-7 were our test drive.
That said, I can't tell you if that is just the dealership's policy (Lev Kia in MA - they sell for MSRP and are very good to work with) or general rule/regulation in car sales.
That is comforting to hear !
 

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We ordered an SX in late June and had received a significant discount off the MSRP. We were told it was on the ship and would take two or three months tops. A month later, we got an email from the dealer informing us and all other customers who ordered a Carnival would now have to wait around six months due to chip shortage and wildfires. They claimed that not a single order had started production. We were on vacation so were planning on raising hell when we got back home. We could accept delays but we could not accept being lied to as we were specifically told that the car was already on it way. A few days after the first email we got another email later indicating that an SX in the exact colours we had purchased was magically acquired through a dealer trade and that it could be picked up on a first come first serve basis, the caveat being that you had to pay full MSRP. We're pretty sure this was actually the car we purchased back in June and that they didn't want to let it go to the customers who paid less than MSRP. After much back and forth we got a discount, although not as much as the original deal, and picked up the car today. Long story short, these dealers are snakes. You have to find a car that's physically in stock if you want it anytime this year.
How much paid?
 
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