They said they couldn't find anything in logs or diagnostics. They did apply a software update, and it has not occurred since.
I just recntly got a Kia Carnival 2023. I regret buying it. Help, anyone else have these issues, or have any solutions?
I really want to love this thing, I really, really do, and in fact, I need to, I need the space.
But coming off my Mazda CX-9, there is so many things about this vehicle that frustrate me to no end. I haven't found a solution to any of them, and hopeful someone here can. I'm desperate.
I don't mean to be so negative, but I just bought a brand new $50K vehicle that is nothing but frustrating and disappointing right now.
But coming off my Mazda CX-9, there is so many things about this vehicle that frustrate me to no end. I haven't found a solution to any of them, and hopeful someone here can. I'm desperate.
- Locking the doors. Why do I need the fob in my pocket to lock a door? Sometimes I'll run to vehicle because I forgot to lock it but don't bring my fob, and it wont let me...why!!!!?? Why do all doors need to be closed for me to lock it? The lock button on the inside door (right near the window controls) doesn't ever do anything, I can never get it to lock with this button, what even is the function of this button?
- I have been locked out of the vehicle when I have left it running, and no button pressing on the fob would do anything. Only way to get it to unlock was through the app, even though it said the car was unlocked through the app? So now I have a vehicle that I can't lock when I want it to, but locks when I don't?????? Gah!
- The vehicle TURNED off when I was coming to a stop. Moving about 7 mph, all of sudden it gives me a warning saying "Engine not running, please move car to park". Had to stop the vehicle, put it in park, and start it back up again. This is a very worrisome issue.
- I can't move forward or backwards on recorded stations from the steering wheel on Sirius XM recorded channels. How can this possibly be missed? I am constantly having to take my eyes off the road to use the touchscreen to do this, and I hate doing that. How is there not a control on the steering wheel to do this?
- I have a drive full of M4A (itunes) files for music on a USB drive, but it always says "no supported files". Can this thing really not read M4A files? In 2022!!???
I don't mean to be so negative, but I just bought a brand new $50K vehicle that is nothing but frustrating and disappointing right now.
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Are you saying this happened to you too?The vehicle TURNED off when I was coming to a stop. Moving about 7 mph, all of sudden it gives me a warning saying "Engine not running, please move car to park". Had to stop the vehicle, put it in park, and start it back up again. This is a very worrisome issue.
Glad to hear the software update helped resolve the issue. Do you know if it was a update to the ECU or a regular radio/nav update?They said they couldn't find anything in logs or diagnostics. They did apply a software update, and it has not occurred since.
This is an auto shut off feature to save you gas. It's dumb and can be turned off in your settings.Engine should not shut off. If it does you need to get it looked at.
No, it’s not. Not sure about other markets, but US Carnivals do not have auto shutoff.This is an auto shut off feature to save you gas. It's dumb and can be turned off in your settings.
Have you had any more issues or did the software update resolve it completely?They said they couldn't find anything in logs or diagnostics. They did apply a software update, and it has not occurred since.
I’ve brought mine in 4 times since June 2022 because the infotainment system likes to disconnect me from the car and then not allow me to reconnect. AND they told me that you can not lock any Kia vehicle from the inside door buttons while car is off and door is open. I have used that f*cking button on EVERY car I’ve ever owned and Kia is the first one to have this dumb*ss feature! I honestly want to return it for a full return and get another Chevy traverse.
I have owned multiple Kia vehicles over the years and EVERYONE of them let me lock the doors before they were all closed...... except now the Carnival. It is very frustrating and could easily be fixed with a software update that allowed people to choose for themselves if they want to feature on or off.I’ve brought mine in 4 times since June 2022 because the infotainment system likes to disconnect me from the car and then not allow me to reconnect. AND they told me that you can not lock any Kia vehicle from the inside door buttons while car is off and door is open. I have used that f*cking button on EVERY car I’ve ever owned and Kia is the first one to have this dumb*ss feature! I honestly want to return it for a full return and get another Chevy traverse.
Yes! It should be a feature for us to select or not.I have owned multiple Kia vehicles over the years and EVERYONE of them let me lock the doors before they were all closed...... except now the Carnival. It is very frustrating and could easily be fixed with a software update that allowed people to choose for themselves if they want to feature on or off.
It’s a safety thing that tou can disable from settings. In case wants to get into your vehicle . INo one! Stopped at Walmart quick to grab one thing, left the vehicle running. Came out, opened the back hatch which worked just fine, put my stuff in, closed hatch. Moved around to front driver door, nothing. Couldn’t open any doors or even the hatch now…???
I have same issue. It isn’t that the engine shuts off, the computer THINKS it is off.Well, it sounds like you definitely have some rare/unique issues with some of those electrical glitches and the engine shutting off. Sorry to hear it, as that’s frustrating as heck. The lock button on the door should lock. Are you sure maybe you didn’t have one of the fobs in the car when you tried to lock it? That might be why. Do the forward/back buttons work in other applications, just not XM? As far as M4A files, not sure what to tell you there other than you are a very tiny percentage of the user base if that’s how you’re listening to music in 2022 so it doesn’t shock me that isn’t supported. Keep taking your van to the dealer on those bigger issues and make sure they’re documented
Moved around to front driver door, nothing. Couldn’t open any doors or even the hatch now…???
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