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Discussion Starter · #1 ·
We are having a terrible time with getting the rear entertainment screens to play Netflix or anything on a Roku stick using the car’s wireless hotspot. Weird part is we can watch everything on our phones through the hotspot and the screens work if I am connected to my houses internet, just won’t work if they are connected to the cars hotspot. Have taken it to the dealer twice and they can’t figure it out. Anyone else run into this?
 

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2022 SX-Prestige in Astral Blue
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We are having a terrible time with getting the rear entertainment screens to play Netflix or anything on a Roku stick using the car’s wireless hotspot. Weird part is we can watch everything on our phones through the hotspot and the screens work if I am connected to my houses internet, just won’t work if they are connected to the cars hotspot. Have taken it to the dealer twice and they can’t figure it out. Anyone else run into this?
Did you actually sign up for the Verizon service or just connect to the hotspot? I made that mistake today and didn’t realize it until I tried to connect my phone to the car‘s hotspot and got a pop-up from Verizon about it.
 

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2022 Kia Carnival SX
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Thanks for your reply…yes we signed up for the Verizon hotspot. It seems to work good on our phones but will not work on the screens. Appreciate any other insight.
Unfortunately, I think the best advice is to not use these screens for streaming content. The pre-loaded kids content is about the best you can hope for from them, and this overly clunky and cumbersome streaming experience is why people now prefer using their own tablets instead of OEM screens. I took mine off months ago and haven't missed them once.
 

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Thanks for your reply…yes we signed up for the Verizon hotspot. It seems to work good on our phones but will not work on the screens. Appreciate any other insight.
Well, if it works fine off your phones and off your home Internet, there's clearly something wrong with the Verizon hotspot software or hardware. That will surely be a pain to get diagnosed but at least you can be sure that's the issue.

I am only 3 days in with our Carnival and already thinking the best way to use them will be plugging an iPad or iPhone directly into the HDMI outlet and play content instead of the other, more complicated ways. I've got a Lightning to HDMI adapter on the way and will test that soon.
 

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Discussion Starter · #6 ·
When I say it works on my phone I mean the hotspot. The screens will not work on the phones hotspot. With an apple device you will also see the hdmi won’t work if you want to actually stream something either. You can mirror the screen but as soon as you open an app to play something it won’t allow it.
Total disappointment and sad Kia doesn’t care.
 

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2022 SX-Prestige in Astral Blue
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When I say it works on my phone I mean the hotspot. The screens will not work on the phones hotspot. With an apple device you will also see the hdmi won’t work if you want to actually stream something either. You can mirror the screen but as soon as you open an app to play something it won’t allow it.
Total disappointment and sad Kia doesn’t care.
Ugh. I hope that's not the case but guess I'll find out as I try to use them more.
 

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2022 Kia Carnival SX Prestige White
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Unfortunately, I think the best advice is to not use these screens for streaming content. The pre-loaded kids content is about the best you can hope for from them, and this overly clunky and cumbersome streaming experience is why people now prefer using their own tablets instead of OEM screens. I took mine off months ago and haven't missed them once.
We got our Carnival in February and the hotspot works on the screens, but we hardly use them for streaming. The best use of these screens is to load up a USB flash drive with content and not worry about internet streaming. Sorry the hotspot isn't working for you.
 

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Unfortunately, I think the best advice is to not use these screens for streaming content. The pre-loaded kids content is about the best you can hope for from them, and this overly clunky and cumbersome streaming experience is why people now prefer using their own tablets instead of OEM screens. I took mine off months ago and haven't missed them once.
Do you have an image of what it looks like after removing the screens? I have heard other people doing this but not seen any follow up pictures. I would have gladly optioned them off my Carnival to save some money.
 

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Do you have an image of what it looks like after removing the screens? I have heard other people doing this but not seen any follow up pictures. I would have gladly optioned them off my Carnival to save some money.
 

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We are having a terrible time with getting the rear entertainment screens to play Netflix or anything on a Roku stick using the car’s wireless hotspot. Weird part is we can watch everything on our phones through the hotspot and the screens work if I am connected to my houses internet, just won’t work if they are connected to the cars hotspot. Have taken it to the dealer twice and they can’t figure it out. Anyone else run into this?
I am having the exact same issue with our Kia. Have tried contacting Kia and they have opened a ticket, but its been a month and nothing has been resolved. Have done latest update to the entertainment system. Our phones connect through the Kia/Verizon hotspot and can stream just fine. The RSE's can connect to our home internet and stream just fine. Yet the RSE's wont connect to the Kia/Verizon hotspot. Extremely frustrating that Kia put in an entertainment system that is virtually worthless. Might as well just have the kids connect their ipads to the Kia/Verizon hotspot and take the RSEs off.
 

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Might as well just have the kids connect their ipads to the Kia/Verizon hotspot and take the RSEs off.
Sadly, this is the best advice I can give to anyone buying a car in 2022. Never ever ever expect the factory RSE to be anywhere near as useable as an aftermarket solution. It's like factory navigation systems. Rely on it and it will eventually leave you stranded in the middle of nowhere, saying "you have arrived at your destination".
 

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Well, if it works fine off your phones and off your home Internet, there's clearly something wrong with the Verizon hotspot software or hardware. That will surely be a pain to get diagnosed but at least you can be sure that's the issue.

I am only 3 days in with our Carnival and already thinking the best way to use them will be plugging an iPad or iPhone directly into the HDMI outlet and play content instead of the other, more complicated ways. I've got a Lightning to HDMI adapter on the way and will test that soon.
Did you get the Lightning to HDMI adapter and try to use your phone that way? How did it do? Can you post a pic or video how it works? I’m excited to try if it does do good!
 

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2022 SX-Prestige in Astral Blue
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Did you get the Lightning to HDMI adapter and try to use your phone that way? How did it do? Can you post a pic or video how it works? I’m excited to try if it does do good!
I did and here’s what I learned. You have to use an official Apple adapter or it won’t work. 3rd party ones will give you an error message but the official Apple one works. $40-50 at the normal retailers for it so it’s not cheap but it works. I also bought a new Roku stick to try but not sure if I’m going to bother with that or not, now that the adapter works.
 

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I did and here’s what I learned. You have to use an official Apple adapter or it won’t work. 3rd party ones will give you an error message but the official Apple one works. $40-50 at the normal retailers for it so it’s not cheap but it works. I also bought a new Roku stick to try but not sure if I’m going to bother with that or not, now that the adapter works.
That’s awessooooom!!! So there’s no issues streaming Disney and stuff???
 

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I did and here’s what I learned. You have to use an official Apple adapter or it won’t work. 3rd party ones will give you an error message but the official Apple one works. $40-50 at the normal retailers for it so it’s not cheap but it works. I also bought a new Roku stick to try but not sure if I’m going to bother with that or not, now that the adapter works.
Can you download movies or shows onto a Roku like using a phone app and connect it without WiFi?
 
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