I’m in the same boat as you, we were on our way to pick ours up from the dealer and received the same call. No other information was given and hope it’s not something major. I did find there was a recall issued for a couple other KIA vehicles this morning so I’m not sure if it is related to the Carnival or not.
Not sure I posted this in the correct forum originally...sorry for the duplicate.
I was scheduled to take delivery of a new Carnival today at a dealer in Michigan. Just received a call that KIA has placed a national stop sale order out and the dealer can't finish the transaction but the vehicle will still be held for me. The sales guy didn't know the reason why yet. No money has changed hands so no big deal...but sounds like possibly a safety issue as a national stop sale bulletin seems pretty drastic. Anyone know anything about this? I haven't been able to locate anything online.