Was able to finally get my hands on a White SX this last weekend at my local dealership. Love the car so far. As we were about to leave the dealership I noticed that the hood was sporting the old badge. I asked our sales guy why it had the old badge, and he said that they weren't gonna use the new badge till next year. I was pretty skeptical... but was just excited to get the car so we left. When I got home I checked the Kia website, and pictures I had taken of other Carnivals we had seen in person, and sure enough they were all sporting the new Kia emblem on the hood.
I sent a message to Kia Customer Support, and chatted with them yesterday. They told me that they aren't sure what happened, and that it was definitely a mistake... but not a "defect" with the car. So they said that I would need to work with my dealership so that they could fix it for me. I'm still waiting to hear what the dealership wants to do... but curious if anyone else has seen this or got their new Carnival with the old badge on the hood. Everywhere else on the car has the new badges, just the hood is different. I know it's probably not a huge deal, but the new badge definitely looks cooler, and I would prefer to have that one... but at the same time I don't want the dealership to risk scratching the hood, or leaving some sort of discoloration by taking the old one off and just slapping the new one on. Anyone have any thoughts on what I should do? Should I push more on Kia and insist that this is a defect that they should fix since the car technically came with the incorrect part installed?
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