Kia Carnival Forum banner
21 - 37 of 37 Posts

·
Registered
Joined
·
1 Posts

·
Registered
Joined
·
10 Posts
I got these crossbars and tried to install them but, the pads don’t go under the rails. Did you have this issue?

has anyone else bought these crossbars? Kind of a waste of money to return it as it came from Turkey.Pretty sure shipping is going to cost as much as the crossbars.

many help is greatly appreciated!!
 

·
Registered
Joined
·
156 Posts
I got these crossbars and tried to install them but, the pads don’t go under the rails. Did you have this issue?

has anyone else bought these crossbars? Kind of a waste of money to return it as it came from Turkey.Pretty sure shipping is going to cost as much as the crossbars.

many help is greatly appreciated!!
I believe someone on this forum (or the FB Kia carnival group) ordered from eBay, received the wrong cross bars and they sent him the right per and told him to keep the other one. Search this forum for cross bars, read the history and you will find it. If you bought from the same place they seem to have decent customer service.
 

·
Registered
Joined
·
10 Posts
I believe someone on this forum (or the FB Kia carnival group) ordered from eBay, received the wrong cross bars and they sent him the right per and told him to keep the other one. Search this forum for cross bars, read the history and you will find it. If you bought from the same place they seem to have decent customer service.
I read that somewhere on here too. Might have been in the earlier part of the thread. I’m going to email the seller tomorrow and see what they say. Hopefully it works!

looks like the clamp is too shallow/small for the rail. Hopefully I can get it cleared up!
Thanks!
 

·
Registered
Joined
·
18 Posts
I got these crossbars and tried to install them but, the pads don’t go under the rails. Did you have this issue?

has anyone else bought these crossbars? Kind of a waste of money to return it as it came from Turkey.Pretty sure shipping is going to cost as much as the crossbars.

many help is greatly appreciated!!
I had no problem at all with mine. This link I sent is the ones I bought. You may be putting it on without loosening them up? There’s an Allen key that comes with it for you to loosen them up and place them accordingly on your roof rack. I placed mine about 2-3 inches away from where the racks become one with the roof of the car. No problem at all.
 

·
Registered
Joined
·
10 Posts
I had no problem at all with mine. This link I sent is the ones I bought. You may be putting it on without loosening them up? There’s an Allen key that comes with it for you to loosen them up and place them accordingly on your roof rack. I placed mine about 2-3 inches away from where the racks become one with the roof of the car. No problem at all.
Just tried it again with no luck. The clamps do not fit around the rail for a tight fit. Everytime I try to tighten the clamp, it just pushes against the angle of the rail and slide up. I’m going to contact the seller and see if I can get a replacement or something. Hopefully I have good luck like the other carnival member!
 

·
Registered
Joined
·
18 Posts
Just tried it again with no luck. The clamps do not fit around the rail for a tight fit. Everytime I try to tighten the clamp, it just pushes against the angle of the rail and slide up. I’m going to contact the seller and see if I can get a replacement or something. Hopefully I have good luck like the other carnival member!
Definitely contact them. If it’s the same people I got mine from they May ask for pictures of the issue, and if it’s not user error, they will send one free and if you get lucky like I did, they even let you keep the other one. Like you said, it’s too much to send back. If they don’t get back to you quickly, leave them a negative review with your complaint, they will get back to you within 24 hours and give you what you need at their expense in exchange for a positive review. 😉
 

·
Registered
Joined
·
7 Posts
The seller actually got back to me and sent me a different set of towers. Installed them and the Thule roof cargo that night. lol

So far so good! Driven it on the highway and streets and have no complaints with noise or anything. I’m driving cross country in a couple weeks. Hopefully it holds up!
What exactly did you order. Trying to follow this post and it seems you have to call them back and get the right ones?
 

·
Registered
Joined
·
1 Posts
The seller actually got back to me and sent me a different set of towers. Installed them and the Thule roof cargo that night. lol

So far so good! Driven it on the highway and streets and have no complaints with noise or anything. I’m driving cross country in a couple weeks. Hopefully it holds up!
Has been following your post. Good to hear it is resolved. I think I am going to get the same bars. Will you please help with some questions? What size is your Thule box? I am thinking about trying Thule Force XT XXL on my SXP. Will XXL box be too big or interfearing with the sunroof?
 
21 - 37 of 37 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top