I saw the same thing yesterday. My iPhone sees the airplay device, connects, but I get the same error when trying to play something.
SX Prestige Rear Entertainment mirroring with iPhone
Just got an SX Prestige and when I try to mirror movies that I own, or to use an entertainment app from my iPhone it says that it can’t be displayed. Anyone else having this issue or found a fix? At this point the rear entertainment seems to only be good for YouTube and Netflix.
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I really think the rear screens are useless. I’m annoyed they were standard on the SXP. That, or I’m annoyed the sunroofs and digital cluster were only available on the SXP. If they were available on the SX w/o the lounge seats and screens, I would have gotten the SX.
I too feel the rear screens are of not much use. Just too small and impossible to remove the screen and the sharp metal mount. I've tried getting my 77 inch TV into the car but I can't get it to fit behind the front seats. Hey, that is what those 115V pugs are for, right? 
My daughter tethered her iphone and watched netflix on the rear monitor today. Worked well!
Hey all. You have to use the RSE Remote app outlined in the manual. From there you can mirror just about anything from your phone. Alternative you can also get a lightning to hdmi output and hardwire to the screens. A third alternative is that you can plug in a Roku or Fire Stick and connect to a hot spot.
How did she tether? You would think that by the way this was advertised you would be able to hop in and easily set these up- I’m usually really good at this type of thing and I can’t seem to figure it out! Any advice is appreciated!My daughter tethered her iphone and watched netflix on the rear monitor today. Worked well!
Can you be more specific? What are the steps from within the app?Hey all. You have to use the RSE Remote app outlined in the manual. From there you can mirror just about anything from your phone. Alternative you can also get a lightning to hdmi output and hardwire to the screens. A third alternative is that you can plug in a Roku or Fire Stick and connect to a hot spot.
Just bought mine last week my prestige will only work if I use a dongle lightning to hdmi adapter. It will connect to mirror device off my iPhone 11pro but will not play anythingI saw the same thing yesterday. My iPhone sees the airplay device, connects, but I get the same error when trying to play something.
i didn’t see any way to route it through that app. Could you help walk me through it by chance?Hey all. You have to use the RSE Remote app outlined in the manual. From there you can mirror just about anything from your phone. Alternative you can also get a lightning to hdmi output and hardwire to the screens. A third alternative is that you can plug in a Roku or Fire Stick and connect to a hot spot.
I am seeing the same issue AirPlaying directly from the iPhone. Disney+ gives a much more descriptive error message than the other streaming services. It's a HDCP issue (High-bandwidth Digital Content Protection). Apple doesn't trust the display device to safeguard the content (e.g. not to pirate, record it, or stream it over the internet). Hopefully Kia will fix its AirPlay protocol with a firmware upgrade to resolve this.
Ok I kind of have this figured out on Samsung and iPhone devices.
Samsung is pretty straight forward and doesn't use hotspot at all. Here are your steps:
Samsung/Andriod Steps
IOS Steps:
HDMI - For me this is the best option for someone that is not super tech savy and allows you to connect other HDMI devices. You can purchase the Apple Lightning (or type C) to HDMI adapter for your iPhone or the Type C to HDMI for your Andriod phone. Now you have two options:
Option 1: Connect the HDMI end to one screen and select "Screen Share" from the other screen to display your device to both.
Option 2 (more expensive but more expandable):
I was considering making a YouTube video showing how to do this along with the iPhone steps but I am not sure if there is a demand for such a thing. If you all would like that let me know and I will through together 3 options for Mirroring or Casting your screens (IOS, Andriod, & HDMI).
Samsung is pretty straight forward and doesn't use hotspot at all. Here are your steps:
Samsung/Andriod Steps
- On you Carnivals screen select "Mirroring"
- Next select "Andriod" for your device
- The next screen you will see is a screen displaying the Device ID and a list of available devices.
- Next you want to get your Samsung device and select "Smart View" - This app is located in several places but mine is located in the extended pull down menu. If you pull down from the top of your screen once you will get a preview button grid that has the flashlight, WiFi, and Bluetooth buttons. You will also notice a small grey dash "-" at below those icons. You want to pull down from the dash "-" to display the remaining buttons.
- The Smart View app will list all of the devices that are available to cast to. You want to find the Device ID from Step 3.
- Once selected your phone will now be mirrored to the device. One thing to note is you must rotate your phone or orient your phone to landscape in order for anything to show in full screen. Also another side note is the passenger will now be able to control your phone via the Carnivals touch screen so yeah the kids may come across some things in your phone you may not want them to see.
- You cannot connect more than on screen to the phone at a time so if you want to show the same information on the second screen you must "Screen Share" from that screen.
IOS Steps:
- Turn on your phones hotspot and connect your screens. In order for Airplay to work the devices must be connected to the same network.
- Once select "Mirroring" on your Carnivals screen
- Select IOS - The screen will prompt you to connect your devices to the same network. If you did this in the first step then you are fine to proceed.
- Take note of the Device ID that is displayed on your Carnivals screen
- Next Open AirPlay on your phone and select the Device ID from the previous step.
- Once connected the same rules from above apply. You are good to go.
HDMI - For me this is the best option for someone that is not super tech savy and allows you to connect other HDMI devices. You can purchase the Apple Lightning (or type C) to HDMI adapter for your iPhone or the Type C to HDMI for your Andriod phone. Now you have two options:
Option 1: Connect the HDMI end to one screen and select "Screen Share" from the other screen to display your device to both.
Option 2 (more expensive but more expandable):
- Purchase a 1 in 2 out HDMI splitter from Amazon (link to the one I have) along with 2 HDMI Cables (link).
- You will need to connect the splitter to you 120v outlet in your Carnival for this along with selecting "HDMI" on your Carnival screens.
- Once the splitters power is connected you can connect your HDMI cables to splitter using the HDMI out ports then connect the other end to your screens' HDMI port.
- Last but not least you can now connect your phones adapters (Apple Lightning to HDMI; Type C to HDMI) to the splitter. There are red lights on the splitter next to the HDMI ports that let you know if your devices are connected.
- Everything should work flawlessly from that point on and now you will be able to hook up anything with a HDMI output (Xbox, Nintendo Switch, etc...).
I was considering making a YouTube video showing how to do this along with the iPhone steps but I am not sure if there is a demand for such a thing. If you all would like that let me know and I will through together 3 options for Mirroring or Casting your screens (IOS, Andriod, & HDMI).
I purchased my SXP in April 2021. I have been trying EVERYTHING & anything to get my entertainment systems to work with my iPhone, HDMI cords, the apple lightning cord, I even purchased a mini portable mini DVD player to see if that would work…NOPE nothing, everything I try, I get some kind of error… I even took it back to dealership where I purchased it and they don’t have a clue how to do anything with it because they can’t keep the vehicles on the lot to learn about them… I am so frustrated with my Kia SXP! My poor granddaughters only get to watch the baby shark on it. (And they have it memorized) that they watched it so many times… I’d like for them to be able to at least watch something normal on the TVs for goodness sake lol.. for the price of the SXP you’d think it would come factory with the WiFi built in like chevys do.
What is the error code you get? Maybe I can help out.I purchased my SXP in April 2021. I have been trying EVERYTHING & anything to get my entertainment systems to work with my iPhone, HDMI cords, the apple lightning cord, I even purchased a mini portable mini DVD player to see if that would work…NOPE nothing, everything I try, I get some kind of error… I even took it back to dealership where I purchased it and they don’t have a clue how to do anything with it because they can’t keep the vehicles on the lot to learn about them… I am so frustrated with my Kia SXP! My poor granddaughters only get to watch the baby shark on it. (And they have it memorized) that they watched it so many times… I’d like for them to be able to at least watch something normal on the TVs for goodness sake lol.. for the price of the SXP you’d think it would come factory with the WiFi built in like chevys do.
I will have to do it this weekend, I’ll let you know. I’m at the point where I want to just put my old portable DVD players in for my granddaughters to be able to watch something other than baby shark
I tried it today, it did work for a little bit; but I then had my husband drive away from my house and Netflix wouldn’t work. I was connected to my personal hotspot; this is very annoyingWhat is the error code you get? Maybe I can help out.
Good to know. I have good news and bad news. The good news is the issue you are having has nothing to do with your Carnival screens. The bad news is it's happening because you have a iPhone. The phone blocks streaming when connected to the Hotspot. Unfortunately this is the only way Airplay connects to the screens is using the hotspot. While you were at the house both the screen and phone were connected to your hotspot so your phone was acting as a remote for the screens in a sense. Both were receiving internet access from your home and were connecting to one another using that home wifi connection. I tried several ways with my wife's iPhone and none worked for streaming although I was able to mirror/cast her phone and show other non-streaming service content (tik-tok, Facebook, and whatever else she uses).I tried it today, it did work for a little bit; but I then had my husband drive away from my house and Netflix wouldn’t work. I was connected to my personal hotspot; this is very annoying
Android does not require a internet connection to cast/mirror with the Carnival. The only solution that may work requires you to spend a few dollars.
- You can use a old android phone if you have one and connect it to the hotspot then connect the screens.
- You can purchase the Official Apple HDMI cable for your phone. I am not 100% on this method because I have not personally done it. I bought a splitter with HDMI cables and will purchase the Apple cable to check but I really dont see why this method wont work. The Apple cable is somewhere in the $50 range and you should be able to find it at Walmart, Target, or Bestbuy.
Hope this helps.
Tried the apple cable months ago; same thing happened with it. So I returned it. I’m thinking of just buying a roku and using that, (if that will even work, I dunno) im running out of options lolGood to know. I have good news and bad news. The good news is the issue you are having has nothing to do with your Carnival screens. The bad news is it's happening because you have a iPhone. The phone blocks streaming when connected to the Hotspot. Unfortunately this is the only way Airplay connects to the screens is using the hotspot. While you were at the house both the screen and phone were connected to your hotspot so your phone was acting as a remote for the screens in a sense. Both were receiving internet access from your home and were connecting to one another using that home wifi connection. I tried several ways with my wife's iPhone and none worked for streaming although I was able to mirror/cast her phone and show other non-streaming service content (tik-tok, Facebook, and whatever else she uses).
Android does not require a internet connection to cast/mirror with the Carnival. The only solution that may work requires you to spend a few dollars.
- You can use a old android phone if you have one and connect it to the hotspot then connect the screens.
- You can purchase the Official Apple HDMI cable for your phone. I am not 100% on this method because I have not personally done it. I bought a splitter with HDMI cables and will purchase the Apple cable to check but I really dont see why this method wont work. The Apple cable is somewhere in the $50 range and you should be able to find it at Walmart, Target, or Bestbuy.
Hope this helps.
Well it's most definitely Apple in that case. The Roku will most definitely work in fact that is what we are doing. I have tested this myself and can confirm it works flawlessly. Just remember that the screens are not 1080p screens so the Roku picture will not be super clear. If you ask me this is this absolute best route.Tried the apple cable months ago; same thing happened with it. So I returned it. I’m thinking of just buying a roku and using that, (if that will even work, I dunno) im running out of options lol
I bought a 1in 2out splitter along with 2 HDMI cables (1 for each screen coming from the splitter). This will allow me to connect the Roku and only have to use the HDMI selection on each screen. It also allows me to connect a DVD player or my boys Nintendo Switch so they can play multiplayer against one another.
In my opinion the whole independent screen/tablet idea was terrible. KIA should have gone with a centrally controlled infotainment system that us controlled from the front seats. This seems like either a oversight or a way to lower build costs.
Thanks for your help, I think Kia should have built in wifi like Chevy vehicles.. would be less stressfulWell it's most definitely Apple in that case. The Roku will most definitely work in fact that is what we are doing. I have tested this myself and can confirm it works flawlessly. Just remember that the screens are not 1080p screens so the Roku picture will not be super clear. If you ask me this is this absolute best route.
I bought a 1in 2out splitter along with 2 HDMI cables (1 for each screen coming from the splitter). This will allow me to connect the Roku and only have to use the HDMI selection on each screen. It also allows me to connect a DVD player or my boys Nintendo Switch so they can play multiplayer against one another.
In my opinion the whole independent screen/tablet idea was terrible. KIA should have gone with a centrally controlled infotainment system that us controlled from the front seats. This seems like either a oversight or a way to lower build costs.
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