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Discussion Starter · #1 ·
Hello everyone,

I am really sorry that I have to start my participation here with a question about a potential problem, but as you can see, the issue seems to be really important.

I have purchased a Carnival LXS 1.5 months ago. Since the first day (I drove the car home on a heavy storm), I noticed that there was water retained between the seals inside the door opening, right on top of the sill plate. It seems as if something like the outside door weatherstrip is what keeps the water from draining into the ground.

Oddly enough, there is exactly the same issue with both front doors - driver's and passenger's side.

In both doors, water seems to be trapped on the flat surface of their sill, every time it rains.

Yesterday, we had a severe thunderstorm, and when I opened the doors this morning being rather anxious about what I would see, water was literally pouring out of the drain holes from both doors. Note that I did not drive the car, it just sat on my driveway. I did not get a video or picture of the water pouring out of both panels, but I am sure that I can replicate this by throwing some water on the doors, given the consistency of the problem every time it rains.

What makes me be hesitant to ask the dealer, is that it is exactly the same thing in both doors. Could it be a "design" issue? I am still recovering from my bad experience of dealing with the dealer and I thought I was over with them and their ambivalent communication.

What worries me is that water being trapped on top of the door sills and also inside the panels is going pretty soon to cause a) rust, b) potential mold/health issues, in addition to not being normal to get water pouring out of your newly purchased car every time it rains. I have had more than half a dozen cars so far, and I have never experienced such a thing before.

Questions for anyone who might want to help:

1. Have you experienced any water retaining issues when it is raining in both or either of the front doors? My driveway has a very slight slope but a) I tried parking the car in both ways and it keeps water in both cases, b) it seems abnormal to me to park your car in a completely flat driveway to not get water retained (although I doubt that this is going to solve the problem as I did have water issues when I was driving the car as well).

2. What would you recommend me to do? Contact the dealer I bought the car from, a couple of other dealers who are closer to my house, or Kia America directly? That is currently my only car and I cannot afford not to have one for my daily needs.

Thanks - and I hope we really enjoy our new cars
 

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2022 Kia Carnival SX
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I haven't noticed water pooling at the bottom scuff plate, but I'll check the next time it rains. What I did notice though was water dripping from the top of the car onto me and the passenger whenever we opened the door after a rain. Seems like water likes to pool in odd places.
 

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Hello everyone,

I am really sorry that I have to start my participation here with a question about a potential problem, but as you can see, the issue seems to be really important.

I have purchased a Carnival LXS 1.5 months ago. Since the first day (I drove the car home on a heavy storm), I noticed that there was water retained between the seals inside the door opening, right on top of the sill plate. It seems as if something like the outside door weatherstrip is what keeps the water from draining into the ground.

Oddly enough, there is exactly the same issue with both front doors - driver's and passenger's side.

In both doors, water seems to be trapped on the flat surface of their sill, every time it rains.

Yesterday, we had a severe thunderstorm, and when I opened the doors this morning being rather anxious about what I would see, water was literally pouring out of the drain holes from both doors. Note that I did not drive the car, it just sat on my driveway. I did not get a video or picture of the water pouring out of both panels, but I am sure that I can replicate this by throwing some water on the doors, given the consistency of the problem every time it rains.

What makes me be hesitant to ask the dealer, is that it is exactly the same thing in both doors. Could it be a "design" issue? I am still recovering from my bad experience of dealing with the dealer and I thought I was over with them and their ambivalent communication.

What worries me is that water being trapped on top of the door sills and also inside the panels is going pretty soon to cause a) rust, b) potential mold/health issues, in addition to not being normal to get water pouring out of your newly purchased car every time it rains. I have had more than half a dozen cars so far, and I have never experienced such a thing before.

Questions for anyone who might want to help:

1. Have you experienced any water retaining issues when it is raining in both or either of the front doors? My driveway has a very slight slope but a) I tried parking the car in both ways and it keeps water in both cases, b) it seems abnormal to me to park your car in a completely flat driveway to not get water retained (although I doubt that this is going to solve the problem as I did have water issues when I was driving the car as well).

2. What would you recommend me to do? Contact the dealer I bought the car from, a couple of other dealers who are closer to my house, or Kia America directly? That is currently my only car and I cannot afford not to have one for my daily needs.

Thanks - and I hope we really enjoy our new cars
I also experienced that when it rains or when I washed the car.
 

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Discussion Starter · #5 ·
Here is an update: You might want to check whether water is retained inside the weather strip in both front doors. In my case, water gets collected as it moves inside the weather strip, and stays at the bottom of the strip, right below the door pocket. After filling the strip, any excess amount of water spills over on the sill plate, being trapped between the two weather strips (the one on the door and the other on the car's frame). There are also pin holes inside the weather strip that keep water farther inside the strip. This two-level strip allows for the strip to be attached to the door with plastic clips, but keeps water in my case. Next time it rains or you wash your car, consider putting your finger inside the weather strip and see if water gets trapped there. Please let us know what you find, and if you do find water, what do you think about it being normal.
 
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