Hello everyone,
I am really sorry that I have to start my participation here with a question about a potential problem, but as you can see, the issue seems to be really important.
I have purchased a Carnival LXS 1.5 months ago. Since the first day (I drove the car home on a heavy storm), I noticed that there was water retained between the seals inside the door opening, right on top of the sill plate. It seems as if something like the outside door weatherstrip is what keeps the water from draining into the ground.
Oddly enough, there is exactly the same issue with both front doors - driver's and passenger's side.
In both doors, water seems to be trapped on the flat surface of their sill, every time it rains.
Yesterday, we had a severe thunderstorm, and when I opened the doors this morning being rather anxious about what I would see, water was literally pouring out of the drain holes from both doors. Note that I did not drive the car, it just sat on my driveway. I did not get a video or picture of the water pouring out of both panels, but I am sure that I can replicate this by throwing some water on the doors, given the consistency of the problem every time it rains.
What makes me be hesitant to ask the dealer, is that it is exactly the same thing in both doors. Could it be a "design" issue? I am still recovering from my bad experience of dealing with the dealer and I thought I was over with them and their ambivalent communication.
What worries me is that water being trapped on top of the door sills and also inside the panels is going pretty soon to cause a) rust, b) potential mold/health issues, in addition to not being normal to get water pouring out of your newly purchased car every time it rains. I have had more than half a dozen cars so far, and I have never experienced such a thing before.
Questions for anyone who might want to help:
1. Have you experienced any water retaining issues when it is raining in both or either of the front doors? My driveway has a very slight slope but a) I tried parking the car in both ways and it keeps water in both cases, b) it seems abnormal to me to park your car in a completely flat driveway to not get water retained (although I doubt that this is going to solve the problem as I did have water issues when I was driving the car as well).
2. What would you recommend me to do? Contact the dealer I bought the car from, a couple of other dealers who are closer to my house, or Kia America directly? That is currently my only car and I cannot afford not to have one for my daily needs.
Thanks - and I hope we really enjoy our new cars
I am really sorry that I have to start my participation here with a question about a potential problem, but as you can see, the issue seems to be really important.
I have purchased a Carnival LXS 1.5 months ago. Since the first day (I drove the car home on a heavy storm), I noticed that there was water retained between the seals inside the door opening, right on top of the sill plate. It seems as if something like the outside door weatherstrip is what keeps the water from draining into the ground.
Oddly enough, there is exactly the same issue with both front doors - driver's and passenger's side.
In both doors, water seems to be trapped on the flat surface of their sill, every time it rains.
Yesterday, we had a severe thunderstorm, and when I opened the doors this morning being rather anxious about what I would see, water was literally pouring out of the drain holes from both doors. Note that I did not drive the car, it just sat on my driveway. I did not get a video or picture of the water pouring out of both panels, but I am sure that I can replicate this by throwing some water on the doors, given the consistency of the problem every time it rains.
What makes me be hesitant to ask the dealer, is that it is exactly the same thing in both doors. Could it be a "design" issue? I am still recovering from my bad experience of dealing with the dealer and I thought I was over with them and their ambivalent communication.
What worries me is that water being trapped on top of the door sills and also inside the panels is going pretty soon to cause a) rust, b) potential mold/health issues, in addition to not being normal to get water pouring out of your newly purchased car every time it rains. I have had more than half a dozen cars so far, and I have never experienced such a thing before.
Questions for anyone who might want to help:
1. Have you experienced any water retaining issues when it is raining in both or either of the front doors? My driveway has a very slight slope but a) I tried parking the car in both ways and it keeps water in both cases, b) it seems abnormal to me to park your car in a completely flat driveway to not get water retained (although I doubt that this is going to solve the problem as I did have water issues when I was driving the car as well).
2. What would you recommend me to do? Contact the dealer I bought the car from, a couple of other dealers who are closer to my house, or Kia America directly? That is currently my only car and I cannot afford not to have one for my daily needs.
Thanks - and I hope we really enjoy our new cars
